Hidden Costs

Delivery worker Juan Solano and fellow immigrant deliveristas face low pay and real danger in the app economy, and organize online into a grassroots movement for rights.

An urgent, human look at the people behind every app delivery and their fight for basic protections.

Juan Solano is one of 80,000 delivery workers powering a gig economy that profits from their labor while offering them no benefits, protections, or safety net. For Juan and his fellow deliveristas — most of them immigran

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