Package Tracking Takes a Dark Turn in “Paper Towels

When an online order of paper towels goes missing, a tracking service lets premium users decide how the blamed employees should be punished.

A bleakly funny satire on consumer entitlement and how far 'premium' service could go.

When an online order goes missing, employees are often blamed. But how should they be punished? Now premium users get to decide.

Plays in YouTube's player · Watch on YouTube